Frequently Asked Questions
What is Kerna Health?
Kerna Health offers comprehensive remote patient monitoring solutions designed to support individuals with chronic conditions. We combine advanced technology with personalized care to help you manage your health effectively from the comfort of your home.
What services does Kerna Health provide?
Kerna Health provides remote monitoring for various conditions, including diabetes, hypertension, heart failure, and more. Our services include:
- Personalized health coaching
- Smart device integration for real-time health tracking
- Educational resources to help you manage your condition
- 24/7 access to health care professionals via our platform
How does remote patient monitoring work?
Our remote patient monitoring programs involve the use of devices that track your health data (like blood pressure, glucose levels, and heart rate) and transmit this information to your health team. Your care team monitors these metrics and intervenes proactively to adjust your treatment plan as needed.
Who can benefit from Kerna Health’s services?
Anyone with a chronic condition who requires regular monitoring can benefit from our services, especially individuals who prefer the convenience of managing their health from home.
Is Kerna Health covered by insurance?
Many of our services are covered by insurance, including Medicare and private insurance plans. We are happy to help check your eligibility details related to remote patient monitoring to see if you qualify.
How do I sign up for Kerna Health?
You can sign up through our website or contact us directly to discuss your needs. Our team will guide you through the enrollment process, which includes setting up the necessary devices and walking you through our platform.
What devices will I need to use?
Depending on your condition, you might receive devices such as a blood pressure cuff, glucose meter, or other monitoring devices. These are easy to use and are integrated directly with our digital platform for seamless health tracking.
What should I expect during my first consultation?
Your first consultation will involve a detailed assessment of your health needs, an introduction to your care team, and setting up your personal health goals. This session will help tailor the Kerna Health experience to your specific needs.
How secure is my health data with Kerna Health?
We prioritize your privacy and security. All personal health information is stored securely and managed in compliance with HIPAA regulations. Our digital platform uses advanced encryption protocols to protect your data.
Can I access my health data at any time?
Yes, you can access your health data at any time through our mobile app or website. You can also receive regular updates and reports that summarize your health progress.
What if I have questions about my treatment plan?
You can contact your health coach or care team at any time through our platform. We provide ongoing support and are here to answer any questions you may have about your treatment plan or health data.
How does Kerna Health handle emergencies?
In case of a medical emergency, you should call 911 or go to the nearest emergency room. For urgent but non-emergency issues, you can contact your care team through our platform for immediate assistance.