TN’G 550 Weight Scale

Achieving a healthy weight is an important step in your journey to better health. At Kerna Health, we make it easy to track your weight loss and provide actionable insights with the easy-to-use TN’G 550 Weight Scale.

Features & Benefits:

Low Profile and Wide Platform

Large LCD Display

Talking Function (English/Spanish/French)

Supports Up to 550 lbs.

Helpful Resources

Owners Manual

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Frequently Asked Questions

How do I set up the scale?

  1. Charge the scale using the provided USB Type-C cable.
  2. Power on the scale by pressing the SET button.
  3. Follow the on-screen prompts to select and set up a user profile, including gender, height, and age for accurate BMI calculations.

What is the best way to measure my weight accurately on the scale?

For the most accurate measurement:

  1. Place the scale on a hard, flat surface.
  2. Measure at the same time each day, preferably before breakfast or after using the bathroom.
  3. Stand still on the scale with feet parallel and evenly distributed weight.
  4. Ensure your feet are dry and you are not wearing shoes or socks.

Can I use the scale on a carpet?

No, using the scale on soft or uneven flooring such as carpets or rugs may cause inaccurate readings. Always use the scale on a hard and flat surface.

How does the scale calculate my BMI?

The scale calculates your BMI based on the height and weight data entered for your personal profile. BMI is displayed automatically after your weight is measured.

What should I do if the scale displays an error message?

Refer to the troubleshooting section of the Owner’s Manual for specific error messages and recommended actions. Common issues may include low battery, overload, or operational errors.

How do I clean and maintain the scale?

Clean the scale with a damp cloth and mild cleaning agent; avoid harsh chemicals and do not immerse the scale in water. Wipe off any debris or moisture immediately to prevent damage.

How can I view my previous weight measurements?

The scale stores up to 135 measurements. These can be transmitted to your mobile device via a 4G connection, allowing you to track and review your progress.

What do I do if the scale is not working correctly?

Ensure the scale is charged and reset by pressing the SET button. If problems persist, consult the troubleshooting section in the Owner’s Manual.

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